FAQ
What are Flower Heads?
Flower heads are custom silk floral arrangements used for center pieces or structures. They are designed to be displayed alone or atop a base. We will design custom flower heads just for you if we do not have exactly what you want currently in stock.
Do you just rent more than just flowers?
Yes, we now carry much more decor. We have stands, barrels and back drops.
Do the arrangements look real in person?
Yes,.. better! Each stem is carefully hand picked for their color and authentic look.
Do you do custom orders?
Yes. Send us all your idea pics and our designers will make something fabulous! If you are not sure what you want we can make samples of different options for you to review BEFORE placing an order.
What is the No Risk Factor?
-customer will see their collection as a sample or prototype before placing their order
-incidentals are expected...minor damages do not incur replacement fee. (see terms and conditions for details)
If I order my wedding bouquets from a florist,,,can you match my arrangement?
Yes. A bride will send us a picture of her bouquet preference to start a custom design.
Can I mix and match collections?
Certainly. Feel free to augment your design with a collection we already have.
Can I use my own flower head base?
Yes, you can. We do ask that you use a base that allows the head to sit freely and securely. The base should not damage or put pressure on the flowers. Recommended base types would be candle pillar holders, chargers or cake plates.
How do I Order?
Browse the flower head collection, pick a favorite, then contact us by phone or through our website. Fill out the ‘Tell us about your event’ section and upload any idea pics. (We know you have a shot or two of something fabulous in Pinterest). . After receiving your request we will follow up with questions and suggestions on your design. Once you have approved the sample and/or prototype we will get started completing your order. If an in-person meeting is not possible we will be happy to provide several detailed pics.
How far in advance do I have to place my order?
6 months is preferable. However if you are selecting a collection that is currently in inventory, 2 months is fine.
Is there a deposit required?
Yes, a security deposit of $125 is required at time of order to cover incidentals and refunded at completion of event..
Can I make changes or cancel my order?
Yes. You may make changes or cancel your order up to 90 days prior to event. Cancelling your order later than 90 days prior to event will result in loss of security deposit.
Do you deliver to my area?
We offer delivery/ pick up and set up in the greater Galveston and Houston area. If event location is over 40 miles there will be a minimum order. Delivery fees are based on zip code from our location in League City, TX. (Call for a quote).
When is final payment due?
We collect 30% upon placing order and balance one week prior to event.
Can I purchase my arrangement or bouquet?
Yes, we do offer them for purchase at the retail rates.